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Time Out! Computers Online knows that you care how information about you is used and shared, and we appreciate your trust and want you to feel confident in our services and security as it relates to your personal information. This notice describes our privacy policy. By visiting Time Out! Computers Online, you are accepting the practices described in this Privacy Notice. Time Out! Computers Online is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Time Out! Computers Online collects information from our users at several different points on our website.
1. What Personal Information About Customers Does Time Out! Computers Online
Gather?
The information we learn from customers helps us personalize and continually improve your shopping experience at Time Out! Computers Online. Time Out! Computers Online will not sell or give away your personal information to any other person, company or organisation, unless:
- it is required by law, or;
- to deal with cases of fraud or misuse of our website, or;
- you expressly agree to us giving out your information.
Here are the types of information we gather.
- Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, filling orders, customizing future shopping for you, improving our store features, and communication with you.
- Automatic Information: We receive and store certain types of information whenever you interact with our website. For example, like many web sites, we sometimes use "cookies," and we obtain certain types of information when your Web browser accesses our website.
- E-mail Communications: To help us make e-mails more productive to improve service and your shopping experience, we sometimes send you newsletters of our services and products, notifications of changes to our policies, and order confirmations. If you do not want to receive e-mail from us, other than order notifications and receipts, please adjust your "Subscription" preferences by logging into your account.
2. Registration
In order to use this website, a user must first complete the registration form. During registration a user is required to give their contact information (such as name and email address). This information is used to contact the user about the services on our site for which they have expressed interest. It is optional for the user to provide demographic information (such as income level and gender), and unique identifiers (such as social security number), but encouraged so we can provide a more personalized experience on our site.
3. What are cookies and why does Time Out! Computers Online use them?
A cookie is a piece of data stored on a user's computer hard drive, containing information about that user. A cookie can only be accessed across the Internet by the Web site that placed it there. Cookies are used by our Web site to add functionality and security.
Our web site also uses cookies, when you use our shopping cart. Our shopping cart needs to be able to send and receive cookies in order for it to work. Cookies are also used for our affiliate program. This means that when a customer makes a purchase, we can determine if they clicked on a link or banner on another site that is a member of our program. They may then receive a commission.
You may choose to reject a cookie that our web site attempts to place on your computer, however you may then be limited in your use of some areas of our Web site. You will also not be able to purchase any of our services. The use of cookies in this way is wide-spread and commonly accepted by the Internet community.
4. Does Time Out! Computers Online Share the Information It Receives?
We respect your privacy and appreciate your business. At no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider unless absolutely necessary in order to complete your transaction and order. Our Web site contains links to other Web sites. We are not responsible for the privacy practices of these other Web sites. We encourage you to be aware when you leave our Web site and to read the privacy statements of other Web sites that you use. This privacy statement applies only to Web sites owned and operated by Time Out! Computers Online.
5. How Secure Is Information About Me?
Time Out! Computers Online takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide to us for purchasing of our products or services. We reveal only the last five digits of your credit card numbers when confirming an order. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer by clicking the "log off" link located in the side menu.
When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'. To learn more about SSL, follow this link: http://wp.netscape.com/eng/ssl3/.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment.
6. What Information Can I Access?
Time Out! Computers Online gives you access to a broad range of information about your account and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information.
7. Information You Give Us
You provide most such information when you search, buy, order, post reviews, or other methods of communication via our website or email to Time Out! Computers Online. As a result of those actions, you might supply us with such information as your name, address, and phone numbers, and credit card information.
8. Automatic Information
For security purposes Time Out! Computers Online sometimes collects and analyses the Internet protocol (IP) address used to connect your computer to the Internet, and to our website. This is done for your protection for tracking purposes in the unfortunate event that someone gains access to your personal or financial information and opens an account, or makes purchases under your name.
9. Why does Time Out! Computers Online record IP Addresses?
When a user signs up for our services, or places an order with us, our computers may record their IP address. In the event that we detect fraud or abuse, we may use the IP address of the offender to take action against them. Ultimately this ensures greater protection for you and your personal information.
10. What is "spam" and does Time Out! Computers Online send it?
The widely accepted definition of "spam" is unsolicited commercial email, or in other words, email of a commercial nature that the recipient does not want. Time Out! Computers Online does not send "spam". We only send emails to our members, and to customers who have joined one of our mailing lists. All our mailing lists give the recipient the choice to unsubscribe, by simply clicking on an Internet address, or by replying to the email.
11. Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as post code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
12. Tell-A-Friend
If a user elects to use our referral service for informing a friend about our site, we ask them for the friend's name and email address. Time Out! Computers Online will automatically send the friend a one-time email inviting them to visit the site. Time Out! Computers Online stores this information for the sole purpose of sending this one-time email. The friend may contact Time Out! Computers Online at privacy@tocs.com.au to request the removal of this information from their database.
13. Questions
Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the side menu. Or you can email us at: privacy@tocs.com.au
This statement should be read in conjunction with our Terms & Conditions
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